Refund & Cancellation
We want you to be happy with Typecut. Here is how refunds and cancellations work for our AI auto video editing plans and credit packs.
3-Day Refund Policy
We offer a 3-day refund window on paid plans and credit packs when the credits from that purchase remain completely unused. Eligible refunds are typically processed within 4–7 business days via our payment partner.
To be eligible for a refund:
- Request must be made within 3 days of purchase
- Credits from that purchase must be completely unused (no transcription, auto-edit, export, or other credit-metered usage)
- Contact support at typecuthq@gmail.com to request a refund
Important
After the 3-day period, or if any credits have been used, refunds are not available. Running Typecut incurs real costs for AI speech-to-text, processing, storage, and rendering, and those costs are not reversible once usage begins.
Frequently Asked Questions
Can I cancel my plan if I don't need it?
Yes. You can cancel at any time from your billing settings or by contacting support at typecuthq@gmail.com. Cancellation stops future renewals.
What happens when I cancel my plan?
Your subscription remains active until the end of the current billing period. You can keep using paid features and any remaining applicable credits until then.
What happens to the videos I edited before cancellation?
Projects and exports created while your plan was active remain accessible when you log in, subject to our retention practices and storage limits. You may continue using remaining credits until the billing period ends, for purposes allowed under your plan terms.
What do you use for processing payments?
We use Paddle as our payment partner and merchant of record for applicable purchases. We do not store or process full credit card numbers on Typecut servers.
Will I get a refund after I cancel my plan?
Cancellation alone does not trigger a refund. We offer refunds only within 3 days of purchase and only when credits from that purchase are completely unused. Beyond that window we cannot refund because AI transcription, editing, and rendering costs are incurred as the service runs. By purchasing, you accept these terms.
Can I get a refund if I don't like the edit after using my credits?
No. AI-assisted captions and edits can vary. Typecut includes an editor so you can adjust captions, cuts, B-roll, zooms, and styling before you export. Once credits are consumed, creative dissatisfaction is not a refund reason.